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Internal Account Manager

Location: Horwich Salary: £18000 - £26000 per annum

Internal Account Manager

Based: Horwich

Salary: dependent on experience + commission structure. Excellent benefits- fitness/nutrition coach on-site, pension, holidays, opportunities for progression

Our client is a fantastic, leading IT business who are have experienced rapid growth over the last 15 years - in both staff numbers and turnover. With a board of forward-thinking Directors, they are at the forefront of new technology, extremely well-known for their hardware, software, virtual reality, artificial intelligence and Audio/Visual products, offered both in-store and online.

They work with some of the most innovative businesses in the UK in a wide range of industries with big plans for the future. Due to a new and exciting project, we are looking to create a brand new Account Management team to work alongside the current Key Account Team, adding to the businesses growth.

Role:

  • Managing a number of customer accounts - dealing with businesses that have purchased products previously
  • Making contact via phone, understanding their previous need and any opportunities going forward
  • Becoming a brand ambassador for the business - understanding all business areas and products/services on offer to sell to each customer
  • Selling benefits of other business areas to customers, researching their possible needs prior
  • Understanding the customer and their buying patterns, keeping in regular contact if required
  • Organising meetings with external Business Development Managers to build up further rapport
  • Pro-actively monitoring and managing companies satisfaction and service levels
  • Reacting to any further business leads both internally and externally - using initiative for next steps
  • Identify and develop key relationships with nominated accounts
  • Supporting Key Account Management team when necessary
  • Increasing product/service knowledge through regular research & training
  • Collating and managing data from various sources & MI

Experience:

  • Previous Internal/Outbound Sales experience is ESSENTIAL
  • IT Software/Hardware experience would be highly desirable but not essential
  • Excellent communication & upselling skills
  • Pro-active, dynamic and solution focused

In return you will get the opportunity to work for a rapidly expanding company offering the chance of progression internally. A long standing workforce with exceptional industry knowledge, training and development is second to none.

For more information, please send your CV to abbie@4recruiting.co.uk

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