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Administration Assistant

Location: Bolton Salary: £16000 - £17000 per annum

We are currently working with a growing business based in Bolton who are looking for an Administration Assistant to join their team.

To be successful in this position you must be able to demonstrate excellent administration and communication skills, have a strong customer service focus and be able to work as part of a team.

Duties will include (but not limited to):

  • Booking appointments in line with lead times and postcode requirements
  • Recording and updating information accurately regarding bookings
  • Achieving personal and team KPI targets including call quality measures, efficiency and attendance
  • Providing essential customer service by delivering a quality experience to our customers
  • Responding to calls from customers regarding booking queries and ensuring an effective resolution to all enquiries

The successfull candidate must be able to work the follwoing shift pattern, 3 weeks in 4 - 8.30am to 4.30pm, 1 week in 4 - 12.30pm to 8.30pm and there will be a requirement to work a Saturday (1 in 4/5)

If you would like to be considered for this position then please submit your CV.

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